Mental Health First Aid Training
Between policy and lived support, there's a human gap. MHFA closes it.
Accredited Mental Health First Aid training that turns awareness into confident, compassionate action — for workplaces, schools and communities ready to move beyond posters and policies.
1 in 5
Australians will experience mental health problems in any given year.
WHY MENTAL HEALTH FIRST AID
Building communities that know how to respond when someone is struggling.
Almost one in two adults will experience a mental health challenge in their lifetime, yet the people closest to them — colleagues, teachers, friends, leaders — rarely have the language or the confidence to respond well in the moment.
MHFA is evidence-based, internationally recognised training that teaches ordinary people to notice early signs, hold a difficult conversation with care, and connect someone with the right professional support.
01
Intervene early
Recognise the warning signs of mental health problems in other adults.
02
Offer support
Learn the skills to have an open, supportive conversation about mental health.
03
Respond in a crisis
Respond across a range of crisis situations where an adult may be at risk of harm.
04
Reduce stigma
Reduce stigma and increase support for adults experiencing and living with mental health problems.
IN THE COMMUNITY
Most people want to help. Very few feel equipped to.
Most of us will know a family member, friend, colleague or someone in our community who experiences a mental health problem at some point in their life. Yet knowing that someone is struggling and knowing what to say or how to help are two very different things.
Mental Health First Aid training gives everyday people practical, evidence-based skills to recognise signs that someone may be experiencing a mental health problem or mental health crisis, approach them with greater confidence and guide them towards appropriate professional support.
1 in 5
Australians will experience mental health problems in any given year.
Mental illness
Now affects every Australian, either directly or indirectly.
75 per cent
Of all mental health problems emerge before the age of 24.
In the workplace
A policy can't notice when someone isn't themselves. A colleague can.
Most organisations already have policies, EAPs and processes for managing psychosocial risk. These matter, but there can still be a long distance between support being available and a person feeling able to use it.
Mental Health First Aid training helps ordinary people across a workplace recognise when someone may be struggling, start a safe conversation, listen without judgement, and guide them toward appropriate professional support.
Mental Health First Aiders do not replace psychologists, EAPs, HR or clinical services. They help shorten the distance between someone beginning to struggle and receiving the right support.
Mental Health First Aid
Increasing employee and leadership confidence to recognise, approach and support someone experiencing a mental-health problem or crisis, and connect them with appropriate professional help.
Heart & Mind-Led Leadership
Supporting frontline teams, supervisors, leaders, safety teams and operational workforces to understand how stress, emotional state, beliefs, perception and reactivity influence personal wellbeing, safety, culture and performance.
IMPACT Ambassador Program
Resourcing internal champions within an organisation to embed a scalable capability and sustain the language, tools and practices introduced through Human Impact training.
Annual cost
$10.8 billion — the cost of untreated mental illness to Australian businesses each year.
How to book
Choose the path that fits your group.
Mental Health First Aid training can be delivered as a public course, privately in-house, online or as a refresher. We will help you match the right format to your people, context and outcomes.
Public course
Book a public course
Individuals or small groups can register to attend a public course.
Private training
Organise in-house training
Larger groups can book private training in-house or at a mutually agreed venue.
Book a call to schedule →
12 hours · over 2 days
Standard Mental Health First Aid
This training is face-to-face held over two days in the Perth and Peel Region of Western Australia. Please review the calendar for available dates and locations. If there are no suitable dates available please get in touch.
Who it's for
People and communities ready to move from good intent to real capability.
- Leaders and people managers carrying culture and safety
- HR, People & Culture and psychosocial safety leads
- Educators, coaches and pastoral care teams
- Frontline and customer-facing teams in high-load industries
- Community groups, sporting clubs and volunteer networks
- Boards, executives and founders shaping the tone at the top
Frequently Asked Questions
What to expect from MHFA training.
Evidence-based: All Mental Health First Aid courses are based on guidelines that are informed by people with lived experience, their caregivers, and mental health professionals.
Rigorously evaluated: Evaluations consistently show that Mental Health First Aid training improves participants’ knowledge of mental illnesses and their treatments, and confidence in providing mental health first aid to individuals.
Skills-based: Teaches the practical skills, knowledge, and confidence to make a difference.
Internationally recognised: Over 6 million people trained in Mental Health First Aid across 25 countries.
Upon completion of this course participants will be able to:
- Recognise the signs and symptoms of mental health problems in adults
- Use an evidence-based action plan to initiate a mental health first aid conversation
- Know the barriers to help-seeking and how to overcome these
- Assess for a range of crisis situations and provide initial support
- Understand the prevalence and impact of mental illnesses, risk factors and treatments and supports available
- Apply self-care practices as a Mental Health First Aider
Suitable for individuals, workplaces of all sizes and volunteer and community-based groups.
Any adult (aged 18+) can attend.
This course covers common and disabling mental health problems and crisis situations. Participants learn how to apply mental health first aid to adults across a range of situations, including:
- Depression
- Anxiety
- Psychosis
- Substance use problems
- Suicidal thoughts and behaviours
- Panic attacks
- Non-suicidal self-injury
- Traumatic events
The 12-hour course can be delivered in 1 of 2 ways:
Face-to-face: 2 x 6-hour sessions over 2 days
Blended Online: Self-paced eLearning (5-7 hours), followed by 2 x 2.5-hour videoconferencing sessions
All sessions are led by an MHFA trained and Licensed Instructor.
The blended delivery formats of this course include eLearning materials tailored to either workplaces (supporting staff or a co-worker) or community settings (supporting adults in all other settings).
As we cover sensitive topics in this course, please choose the most appropriate setting if registering for Blended Online course delivery.
You can complete the short assessment at the end of a course to become an Accredited Mental Health First Aider (MHFAider).
Accreditations are valid for 3 years.
Course fees do vary for many reasons which can include course type, venue, course location (metropolitan vs regional locations), course catering and any course participant subsidies that may be available as a result of a community grant.
Ready to build a workplace or community that knows what to do?
Tell us a little about your context and the outcomes you're after. We'll recommend the best option for training — that fits your people.