Articles
Ideas that help people see the hidden human layer.
Written slowly, cited openly. Every claim carries a footnote you can open and read for yourself.
Is the real hazard the personal load carried into work?
A worker walks through the gate after barely sleeping. The workplace didn't suddenly become more hazardous, but the human being encountering it wasn't in the same state they were yesterday. A look at what three years of on-site counselling data, and the wider research, say about capacity, safety and the person beneath the behaviour.
Read the article →Does anyone get used to shift work?
There is someone on most sites who has been doing this for twenty years. When someone new struggles, he tells them it gets easier, and he says it kindly because he believes it. Much of the way experienced shift workers are rostered assumes he is right.
Read the article →Leadership begins before the job title
Managers attend workshops, supervisors complete communication training, executives are coached in emotional intelligence. The broader workforce is then expected to experience the benefits as those skills flow down. Every person in a workplace influences what happens next.
Read the article →The decisions no leader sees
It is 3am and something isn't quite right. The procedure covers the two obvious versions of this problem, but not the one in front of you. Whatever happens next will not be decided by someone with leadership in their title.
Read the article →What we hear when someone says "I can't"
A school leader hears it from a teacher. A physiotherapist hears it from a patient. A supervisor hears it at the end of a pre-start. The natural response is to treat it as a statement about ability, and most of the time that is not what it is.
Read the article →Everybody trains the leaders. who develops everyone else?
Almost every organisation that takes psychosocial safety seriously arrives at the same response: develop the leaders. The evidence says that is necessary, insufficient, and quietly leaves out the people whose behaviour decides what actually happens on shift.
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